AMA Insurance Agency Privacy Policy

At AMA Insurance Agency, Inc., we are committed to protecting your privacy. We recognize the importance of protecting the confidentiality and security of the information we collect about individuals. The material below describes our policies concerning the collection, use and disclosure of personal and financial information we receive about individuals who seek to obtain, obtain or have obtained products or services from us. If you have any questions about this Policy, please contact us by writing to the attention of “Customer Care Department” at 515 N. State Street, Chicago, Illinois 60654.

Why We Collect and How We Use Information

We collect and use information for business purposes with respect to our insurance and other business relationships with you. These business purposes include, without limitation, evaluating requests for insurance or other products or services, evaluating benefit claims, administering our products or services, and processing transactions requested by you. We may also use information to offer you other products or services, to enhance and improve existing products or services, or to design new ones.

How We Collect Information

We get most information directly from you. The information you provide us voluntarily when applying for our products or services or submitting a claim for benefits generally provides the information we need. If we need to verify information or need additional information, we may obtain information from third parties such as adult family members, employers, other insurers, physicians, hospitals and other medical personnel.

What Information We Collect

The information we collect may relate to your finances, employment, health, avocations or other personal characteristics. Information we collect may also relate to transactions with us or with others, including our affiliates (i.e., companies related to us by common ownership or control). For example, we may collect the following types of “nonpublic personal information” about you:

How We Protect Information

We treat information about you in a confidential manner. Our employees and other authorized personnel are required to protect the confidentiality of your information. We restrict access to nonpublic personal information about you to only those individuals who have a business reason to know the information, such as in order to provide services for you. We also maintain physical, electronic and procedural safeguards to protect information. All employees and other authorized personnel are required to comply with our established policies, including this Privacy Policy.

Information Disclosure

Information may be disclosed to our affiliates and our affiliates may use that information to offer products and services to you. Information also may be disclosed to nonaffiliated third parties, such as insurance companies and companies that process data or provide general administrative services for us. For example, information may be disclosed to nonaffiliates to enable them to provide business services for us, such as helping us to evaluate your request for insurance or benefits and assisting us in processing a transaction requested by you. Information may also be shared with nonaffiliates to assist us in offering our products and services to you, or to nonaffiliated financial institutions with which we have joint marketing agreements. We may disclose any information we collect as described above, other than health information, for the purposes described in this paragraph, or where disclosure is otherwise permitted or required by law. When we disclose information to nonaffiliates, we require the company to maintain the confidentiality of the information.

Control of Information

Generally, upon your written request, we will make your information available for review (except information collected in connection with, or in anticipation of, any legal claim or proceeding). If you notify us that the information is incorrect, we will review it, and if we agree, we will correct our records accordingly. If we do not agree, you may submit a short statement of dispute, which we will include in any future disclosure of the disputed information.

Further Information

In addition to any other privacy notice we may provide, federal and state laws and regulations have established privacy standards and require us to provide this summary of our Privacy Policy once each year. You may have additional rights under applicable privacy laws. This notice does not apply to your relationship with other financial service providers, such as nonaffiliated insurance companies. We may amend this notice at any time, and we will provide a revised Privacy Policy as required by law.


Privacy Policy and Practices of The Hartford Financial Services Group, Inc. and its Affiliates
(herein called “we, our, and us”)

This Privacy Policy applies to our United States Operations

We value your trust. We are committed to the responsible:

  1. management;
  2. use; and
  3. protection;
of Personal Information.

This notice describes how we collect, disclose, and protect Personal Information.

We collect Personal Information to:

  1. service your Transactions with us; and
  2. support our business functions.

We may obtain Personal Information from:

  1. You;
  2. your Transactions with us; and
  3. third parties such as a consumer-reporting agency.

Based on the type of product or service You apply for or get from us, Personal Information such as:

  1. your name;
  2. your address;
  3. your income;
  4. your payment; or
  5. your credit history;
may be gathered from sources such as applications, Transactions, and consumer reports.

To serve You and service our business, we may share certain Personal Information. We will share Personal Information, only as allowed by law, with affiliates such as:

  1. our insurance companies;
  2. our employee agents;
  3. our brokerage firms; and
  4. our administrators.

As allowed by law, we may share Personal Financial Information with our affiliates to:

  1. market our products; or
  2. market our services;
to You without providing You with an option to prevent these disclosures.

We may also share Personal Information, only as allowed by law, with unaffiliated third parties including:

  1. independent agents;
  2. brokerage firms;
  3. insurance companies;
  4. administrators; and
  5. service providers;
who help us serve You and service our business.

When allowed by law, we may share certain Personal Financial Information with other unaffiliated third parties who assist us by performing services or functions such as:

  1. taking surveys;
  2. marketing our products or services; or
  3. offering financial products or services under a joint agreement between us and one or more financial institutions.

We will not sell or share your Personal Financial Information with anyone for purposes unrelated to our business functions without offering You the opportunity to:

  1. “opt-out;” or
  2. “opt-in;”
as required by law.

We only disclose Personal Health Information with:

  1. your proper written authorization; or
  2. as otherwise allowed or required by law.

Our employees have access to Personal Information in the course of doing their jobs, such as:

  1. underwriting policies;
  2. paying claims;
  3. developing new products; or
  4. advising customers of our products and services.

We use manual and electronic security procedures to maintain:

  1. the confidentiality; and
  2. the integrity of;
Personal Information that we have. We use these procedures to guard against unauthorized access.

Some techniques we use to protect Personal Information include:

  1. secured files;
  2. user authentication;
  3. encryption;
  4. firewall technology; and
  5. the use of detection software.

We are responsible for and must:

  1. identify information to be protected;
  2. provide an adequate level of protection for that data;
  3. grant access to protected data only to those people who must use it in the performance of their job-related duties.

Employees who violate our Privacy Policy will be subject to discipline, which may include ending their employment with us.

At the start of our business relationship, we will give You a copy of our current Privacy Policy.

We will also give You a copy of our current Privacy Policy once a year if You maintain a continuing business relationship with us.

We will continue to follow our Privacy Policy regarding Personal Information even when a business relationship no longer exists between us.

As used in this Privacy Notice:

Application means your request for our product or service.

Personal Financial Information means financial information such as:

  1. credit history;
  2. income;
  3. financial benefits; or
  4. policy or claim information.

Personal Health Information means health information such as:

  1. your medical records; or
  2. information about your illness, disability or injury.

Personal Information means information that identifies You personally and is not otherwise available to the public. It includes:

  1. Personal Financial Information; and
  2. Personal Health Information.

Transaction means your business dealings with us, such as:

  1. your Application;
  2. your request for us to pay a claim; and
  3. your request for us to take an action on your account.

You means an individual who has given us Personal Information in conjunction with:

  1. asking about;
  2. applying for; or
  3. obtaining;
a financial product or service from us if the product or service is used mainly for personal, family, or household purposes.

This Privacy Policy is being provided on behalf of the following affiliates of The Hartford Financial Services Group, Inc.:

American Maturity Life Insurance Company; Hartford Accident and Indemnity Company; Hartford Administrative Services Company; Hartford Casualty Insurance Company; Hartford Equity Sales Company, Inc.; Hartford Fire Insurance Company; Hartford Fire General Agency, Inc.; Hartford HLS Series Fund II, Inc.; Hartford Insurance Company of Illinois; Hartford Insurance Company of the Midwest; Hartford Insurance Company of the Southeast; Hartford International Life Reassurance Corporation; Hartford Investment Advisory Company, LLC; Hartford Investment Financial Services, LLC; Hartford Investment Management Company; Hartford Life and Accident Insurance Company; Hartford Life and Annuity Insurance Company; Hartford Life Insurance Company; Hartford Lloyd’s Insurance Company; Hartford Mezzanine Investors I, LLC; Hartford Retirement Services, LLC ; Hartford Securities Distribution Company, Inc.; Hartford Series Fund, Inc.; Hartford Specialty Company; Hartford Specialty Insurance Services of Texas, LLC; Hartford Underwriters Insurance Company; Hartford-Comprehensive Employee Benefit Service Company; HL Investment Advisors, LLC; Hartford Life Private Placement, LLC; M-CAP Insurance Agency, LLC; New England Insurance Company; Nutmeg Insurance Agency, Inc.; Nutmeg Insurance Company; Pacific Insurance Company, Limited; Planco, LLC; Hartford Life Distributors, LLC; Property and Casualty Insurance Company of Hartford; Sentinel Insurance Company, Ltd.; Specialty Risk Services, LLC.; The Hartford Income Shares Fund, Inc.; The Hartford Mutual Funds II, Inc.; The Hartford Mutual Funds, Inc.; Trumbull Insurance Company; Trumbull Services, L.L.C.; Twin City Fire Insurance Company.

Questions about this Privacy Policy may be directed to the following address: The Hartford, GBD Compliance Dept., 200 Hopmeadow St., Simsbury, CT 06089.

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